Sales conditions
Terms and conditions of sale
Identity
Alexandre Deprez is the manager and sole legal representative of Alex Deprez Chef à domicile.
Services provided
Chef at home – Chef at home – Culinary project manager – Chef at home for a company – Event service.
Intolerances and allergies
Intolerances and allergies are taken into account and requested at the time of the event.
Thank you in advance for informing Alex DEPREZ Chef à domicile of any dietary restrictions of guests at least 7 days before the date of the event. Any change beyond this period will result in a flat-rate surcharge.
Alex DEPREZ Chef à domicile declines all responsibility in case of unspecified dietary complications.
Product availability
Alex Deprez Chef à domicile works with fresh seasonal products and collaborates directly with producers. Therefore, Alex Deprez Chef à domicile reserves the right to modify the menu according to the availability of products offered by nature and the artisans.
Travel
Travelling expenses incurred on the day of the event by Alex DEPREZ Chef à domicile’s own vehicle are invoiced as follows:
- The first 20 kilometres are free.
- Beyond that, 0.8 CHF/km will be charged (round trip calculation)
- Free travel expenses in Valais from 2500 CHF per day.
- For services provided by the chef on a permanent basis, the commission and service time is invoiced as one hour worked.
Places of performance
The kitchen or the place of performance must be made available two hours before the start of the performance. The kitchen must be free of a proper working area. The refrigerator must be partly free for the storage of goods.
The kitchen shall be returned in the same condition as it was at the start of the service. Alex Deprez Chef à domicile will take care of the waste produced during the event.
Booking the event
The sending of the offer does not constitute a reservation. Only the receipt of the deposit mentioned in the offer will validate the reservation.
Terms of payment
Prices are calculated in Swiss francs (CHF).
A deposit of 25% is required upon validation of the offer. This is 25% of the total price of the offer.
Final price to be defined according to the additional services provided.
The balance will be paid at the end of the service on the same day in cash or by TWINT.
An invoice payable at 30 days is possible on request before the day of the service. A performance voucher will be signed by both parties.
Account / Payable to Raiffeisen bank
CH42 8080 8003 5180 8235 7
RAIFCH22XXX
Alexandre Deprez Impasse des Balkans 1, 1967 Bramois
Cancellation
Cancellations made more than 14 days before the start of the services: 100% refund of the deposit.
Cancellations made between 14 and 7 days before the start of the services: 50% refund of the deposit.
Any cancellation made 6 days before the start of the services: 0% refund of the deposit.
The exclusion of the 14 day cancellation period is applicable for a catering activity booked by the client for a specific date.
Number of participants
The number of individuals mentioned in the offer can be changed at the latest 5 days before the event. Otherwise, the last number of guests quoted or announced will be used for invoicing.
Image rights
Alex Deprez Chef à domicile reserves the right to display its logo or brand during your event, either as a business card, poster or roll-up. The publication of photos or videos of our services and/or our staff is subject to goodwill.
Staff service
Alex Deprez Chef à domicile is the only one who can decide on the number of kitchen and dining room staff required to ensure a quality service.
Changes
Alex Deprez Chef à domicile reserves the right to modify its general conditions of sale at any time. In this case, the conditions applicable will be those in force on the date of the order by the customer.
Read and approved
Acceptance of the general terms and conditions when making an online booking is deemed to have been read and approved by the applicant.
In case of an external request to the website Alex Deprez Chef à domicile requires without exception a signature by the person requesting the service.